About Us

• Nevada law requires that all mystery shops conducted in the state be completed by an employee of a licensed private investigator.
• In the state of Nevada, unlicensed mystery shopping businesses are subject to severe fines and penalties.
• QSI Specialists has the experience to navigate the laws to ensure your company is in compliance with local and state regulations.
• Each client is assigned a project manager dedicated to their unique requirements.
• QSI Specialists has a team of over 250 credentialed field agents to meet your specific needs.
• Field agents receive specialized training customized to your criteria.
• QSI Specialists network of agents can perform shops in metropolitan to rural settings.
• The average agent has over four years of work experience.
• Our Director of Operations is a Director at Large on the board of the MSPA-NA

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QSI Specialists is a full service mystery shopping provider that also acts as a qualifying agent for companies located outside of Nevada. QSI Specialists parent company, Global Intelligence Network conducts investigations throughout the world and holds Nevada PI License #883.

QSI Specialists routinely conducts mystery shops for all market segments including:

• Video Shopping
• Audio Recording
• On Site Visits
• Website Functionality Evaluations
• Compliance Verifications and Audits
• Exit Interview Interceptions

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Clients and references are available upon request.

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QSI Specialists can customize a training program for your staff. We can present your standards in conjunction with a review of your mystery shopping programs to your staff. This will create a stronger staff with a sense of empowerment that will drive customer loyalty.

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QSI Specialists improves customer interaction and increases loyalty to your brand. Utilizing real life scenarios resulting from mystery shops, employees will realize why their capabilities are important to the success of your business.

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